Privacy Policy

Privacy Policy

Privacy Policy

Identity

MOSAIK B.V., established and having its registered office at Almere (1327AA), at the Veluwezoom 7C 1.38 and registered with the Chamber of Commerce under number: 83041516 (hereinafter referred to as: "MOSAIK", "we" or "us") places great importance on the privacy of its customers (hereinafter referred to as: "Customers") and users of the website www.MOSAIKskin.myshopify.com (hereinafter referred to as: the "Website"). If the information in this privacy statement (hereinafter referred to as: "Privacy Statement") applies to both the Customer and the user of the Website, there will be referred to: "you". MOSAIK may process personal data and processes in certain circumstances also sensitive personal data, when the Website is visited or when a Customer purchases a product through the Website. MOSAIK only processes personal data and sensitive personal data as described in this Privacy Statement. MOSAIK processes personal data and sensitive personal data in a transparent and appropriate manner and will treat this data as confidential. In doing so, MOSAIK acts in accordance with applicable privacy laws, such as the General Data Protection Regulation (hereinafter referred to as: “GDPR”).

Applicability

This Privacy Statement provides information about the processing of personal data and sensitive personal data by or on behalf of MOSAIK. This Privacy Statement applies to:

  • The use of personal data of Customers who enter into an agreement with MOSAIK, because they purchase a product from MOSAIK.
  • The use of personal data and/or sensitive personal data from users of the Website.

This Privacy Statement does not apply to:

  • websites of third parties, such as websites, social media channels, or apps to which MOSAIK refers on its Website, its social media channels and in its mailings. MOSAIK advises users of the Website and Customers to consult the privacy statement of these third parties on the relevant websites to which reference is made.

What is personal data and what is sensitive personal data?

Personal data is defined as: 'any information relating to an identified or identifiable natural person'. In other words, all information that is directly about a person or that can indirectly refer to a person. This includes, among other things your: name, address, e-mail address, telephone number, gender, but also your IP address. In certain cases we also process sensitive personal data, such as information about the health of your skin or your age. Sensitive personal data enjoys an enhanced protection under GDPR. We process this data only if we are entitled to do so.

How does MOSAIK process personal data and sensitive personal data?

We process personal data exclusively on a legal basis for the purposes for which the personal data was obtained. We only process personal data if we can rely on a legal exception and on a legal basis as stipulated in the GDPR (only as described in this Privacy Statement). Sensitive personal data is only processed following your expressed intention to undergo a contractual relation with us in accordance to GDPR and upon prior informed consent.

What personal data does MOSAIK process, for what purposes and on what legal basis?

Delivery of a product

MOSAIK processes personal data when the Customer places an order via the Website to purchase a product. At that point an agreement is concluded between MOSAIK and the Customer. To process the Customer's order and payment, and to deliver the product, we process personal data. This enables us to provide the Customer with information about the availability of the product, to keep the Customer informed about the status of the order, to deliver the product to the correct address and to inform the Customer about the status of any returns. In order to achieve the above purposes, we process the following personal data. The processing of this personal data is necessary for the performance of the contract:

  • Name
  • E-mail address
  • Telephone number
  • Address
  • Payment details